SLH™
酒店
Creative Translation to meet Industry Features
Small Luxury Hotels of the World™
One good turn deserves another
The relationship between DECHN and SLH is like colleagues, every month they send us interesting projects with few words: “Hi, New job – pls translate to SC TC JP”. They do not worry whether I’ll understand their messages, or if I’ll reply promptly to emails or phone calls. They depend on a job done right the first time and delivered on time every time. Better communication and dependable service result in fewer delays, mistakes, and oversights, and ultimately, in more translation value.
Projects highlights
Fixed team, consistent quality
We have two teams for SLH, one for translation and another for proofreading. Thanks to SLH's trust, there are few rush jobs, so we can spend more time on improving the quality of translation.
Creative Translation
For the marketing materials, the client wanted us to take a top creative approach and provide a creatively adapted translated copy. It's not necessary to follow source text word by word, but rather give the translation a creative touch, where you deviate from the source in terms of wording and sentence structure to end up with a creative, vibrant and alluring translated copy.
Why choose us
Only an end-to-end best-practice approach delivers premium translation quality
Guaranteed Quality
Thanks to our advanced QA process, we support our customers with high-quality translation services. And that’s not all: we provide a free comprehensive translation review if you happen to be unsatisfied
Agile Management
We implement an agile project management approach to ensure timely communication during the process. So, all the questions from both linguists and clients can be solved before delivery.
On-time Delivery
We will confirm your desired delivery time before starting, and ensure on-time delivery. Plus, in the unlikely event we miss a deadline, we will refund the translation up to its full cost!
Pay After Delivery
Whether you are a company or an individual, we implement a Pay After Delivery strategy with an attitude of trust in our customers. You can pay within five days after receiving your translation delivery.
- High-Quality Standards
Quality control throughout the project cycle, including: PDCA (TEP); QC Checklist; Spell Check; Embedded CAT features; Independent QA tools and Special instructions from client.
- Leading Experts
We specialize in providing high-quality professional translations by highly qualified translators who are not only language experts, but also industry professionals from various industries.
- Flexible Solution and Price
Transparent, client-focused solution and pricing to match your needs and preferences
Protecting the Public Environment
Reduce pollution and waste from daily commuting by reducing physical offices and creating virtual offices. We print only when absolutely necessary, using virtual meetings and webinars as much as possible to replace face-to-head meetings.
Maintaining business relationships
The purpose is: to be respectful, transparent, fair, and honest. I fully respect existing and potential customers and suppliers and see them as equal partners for mutual benefit. In our dealings with suppliers and customers, I uphold the principle of good faith, no fraud or misleading behavior in any business dealings.
Expect thorough, accurate, and timely communication and delivery on your translation project.
Our clients do not worry whether we’ll understand their messages, or if we’ll reply promptly to emails or phone calls. They depend on a job done right the first time and delivered on time every time. Better communication and dependable service result in fewer delays, mistakes, and oversights, and ultimately, in more translation value.
How we work
Only an end-to-end best-practice approach delivers premium translation quality
Discussion
Identify requirements, define delivery criteria and payment term (contract and confidentiality agreement), initiate projects.
Preparing
Build language team based on project details
Planning
Refine project elements, confirm delivery milestone, create style guides, terminology, translation memory, and pre-process source materials.
TEP (PDCA)
Batch delivery and agile management to ensure smooth workflow
Quality Assurance
Technical support, real-time monitoring and continuous communication
Closing
Final delivery, quality evaluation, project archiving, and language assets management.
