What We Do
Helping demanding customers through High-Quality Translation Services and best-practice workflow
We are willing to build a bridge between East and West!
DECHN was founded in Hong Kong by former Technical Writer, Project Manager and Freelance Translator Ken Cao in 2012 to help demanding customers with Asian languages. The starting point was simple: We wanted to enable our customers to reach out to a provider that works like one freelancer, but has the capacity of a team.
In 2016, we opened our China office in Shenzhen, which is our production center and project management center. And one year later, we opened our German office in Bad Homburg, to better serve our clients in Europe with zero time difference.
By cooperating with professional translators all over the world, especially language experts in Asian languages, we, Dechn translation agency now offers an increasingly wide range of languages and specializations for our customers.
We’re happy to provide free proposal for your translation projects.
OUR STRENGTHS
Our Mission
Our Value
OUR STRENGTHS
High-Quality Standards
Quality control throughout the project cycle, including: PDCA (TEP); QC Checklist; Spell Check; Embedded CAT features; Independent QA tools and Special instructions from client.
Leading Experts
We specialize in providing high-quality professional translations by highly qualified translators who are not only language experts, but also industry professionals from various industries.
Flexible Solution and Price
Transparent, client-focused solution and pricing to match your needs and preferences
Our Mission
Protecting the Public Environment
Reduce pollution and waste from daily commuting by reducing physical offices and creating virtual offices. We print only when absolutely necessary, using virtual meetings and webinars as much as possible to replace face-to-head meetings.
Maintaining business relationships
The purpose is: to be respectful, transparent, fair, and honest. We fully respect existing and potential customers and suppliers and see them as equal partners for mutual benefit. In our dealings with suppliers and customers, we uphold the principle of good faith, no fraud or misleading behavior in any business dealings.
Our Value
Expect thorough, accurate, and timely communication and delivery on your translation project.
Our clients do not worry whether we’ll understand their messages, or if we’ll reply promptly to emails or phone calls. They depend on a job done right the first time and delivered on time every time. Better communication and dependable service result in fewer delays, mistakes, and oversights, and ultimately, in more translation value.
Services
Get the language support you need to complete your translation projects successfully
Languages
Languages
Simply choose from common language bundles such as FIGSE, CCJK or customize a bundle of any size to meet your project requirements.
How we work
Only an end-to-end best-practice approach delivers premium translation quality
1.
Discussion
Identify requirements, define delivery criteria and payment term (contract and confidentiality agreement), initiate projects.
2.
Preparing
Build language team based on project details
3.
Planning
Refine project elements, confirm delivery milestone, create style guides, terminology, translation memory, and pre-process source materials.
4.
TEP (PDCA)
Batch delivery and agile management to ensure smooth workflow
5.
Quality Assurance
Technical support, real-time monitoring and continuous communication
6.
Closing
Final delivery, quality evaluation, project archiving, and language assets management.
SPECIALISTS
Meet our smart & creative guys
Focus on Customer Satisfaction.
Customer Satisfaction is part of our core values at DECHN. We feel proud when we help our clients achieve their localization and internationalization goals and deliver value for their stakeholders with our translation services.
Wal DECHN
President
"Mr. Whale is our group favorite and reigns supreme. As one of the oldest living beings on earth, he is affectionate and spiritual. We are willing to guard it, just like guarding our planet."
Ken Cao
Operation Manager
"Technical expert, hobby electronics, 20 years of experience in the translation industry, Ken has a bachelor degree in engineering, and enjoys programming in his spare time!"
Yu Zhao
HR Partner
"HR specialist, mom-to-be, Yu takes the number of our professional translators from 100 to 1,000. She has a degree in human resources, enjoy traveling but have to stay at home at the moment"
June Shi | PMP
Senior Project Manager
"Senior project specialist and troubleshooter, June has a Master's degree in German Literature and has been in the field for 15 years. She enjoys hiking with her son.!"
Elena Lee | MBA
Customer Success Manager
"Flyer, marathon break 4 hours! Elena has an MBA degree and worked as overseas sales for 7 years before entering DECHN."
Ken Cao
PMP，PMI-ACP，Prince2 Practitioner
“Our specialist translation service is one of the core services provided. Designed for business-critical translations that will drive decisions, it includes extra quality assurance cycles to guarantee superior translation quality.”
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Why DECHN
Your satisfaction is our priority!
Personal assistant
Every customer will be assigned a dedicated project manager at your service, who will be familiar with every detail of your projects.
Absolute confidentiality
Whether internal members, or external translators, they are legally bound by Non-disclosure agreement (NDA), which covers your documents.
24/7 Online support
With locations in Asian and Europe, DECHN is available round the clock, and enjoys access to a singular network of experienced native translators
Friedrichsdorfer Str.3, 61352 Bad Homburg
Please call before visit
049 61726897595
Business days: 9AM - 19PM
info@dechn.de
For clients & partners